15 August

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How To Accommodate Your Patients Through Usage of Interpreting Services

Why are Professional Interpretation Services Necessary?

In the US, over 46 million people lack American English proficiency needed to communicate with a medical professional. Imagine yourself in a scenario where you or your loved one isn’t well or you’ve been through a tragic accident. You rush to the hospital but the language barrier between the medical experts and you becomes a hindrance in getting the right treatment. Professional medical interpreting services including sign language interpreting services will essentially assist in bridging this communication gap. 

Professional Interpretation Helps Prevent Miscommunication  

The medical field has long been plagued with language barriers specifically in serious medical emergencies. The medical staff and doctors need to ask about the nature of the patient’s symptoms and their medical history. 

The doctors generally need to rely on the language skills of a friend or a family member, which could lead to misinterpretation, incorrect or misunderstood information in the absence of not providing a qualified interpreter . As the language barrier continues to persist, the need for an experienced interpreter for medical centers along with business entities and having access to a reliable interpreting agency that can provide qualified interpreters can help eliminate the communication barrier is great and essential.

Interpretation Services and Diagnosis

One of the major concerns among American doctors is that a language barrier may lead to an incorrect diagnosis, which ultimately may lead to the wrong treatment. Incorrect treatment can be fatal in several medical emergencies. Professional Interpretation services are needed to assist in accurate information sharing concerning the illness, injuries, and other underlying symptoms. 

In many cases with American Sign Language and in Spanish speaking bilingual American families, children are the only form of a reliable communication channel between the doctor and patient. In hospitals, the children usually do the interpreting between each party which is unethical in many situations. However, the problem is that most young adults are unaware of the actual medical terms and jargon to help the doctors understand the symptoms of their loved ones. Often an 11-year-old or younger child will be acting as an interpreter between the patient and the doctor, which could potentially have dangerous consequences.

Improved Patient Satisfaction Rate

With adequate interpreting services at any medical facility or a hospital, the patient, the doctors, and other medical experts will have a smooth communication channel. Relying on unqualified interpreters will be counterproductive with devastating negative effects if the wrong medication is administrated due to miscommunication. When patients get adequate treatment due to effective communication, the patient satisfaction level will improve significantly. 

After English, Spanish is the second most common language in the US. Several Spanish-speaking families lack proficiency in English which prevents them from explaining their injuries and other symptoms to a doctor conveniently. Acquiring or taking assistance from professional Spanish interpreting services will make translating information from Spanish to English simple and easy. It will go a long way in establishing a better care plan for the patient. The hospital will be able to accommodate bilingual patients if a professional interpreter is available. With on-site interpretation services, doctors and patients will be able to communicate effortlessly and exchange information about treatment and symptoms.  

Sign Language Interpreter for Better Patient Accommodation

It’s essential for hospitals to have a sign language interpretation expert. Video Remote Interpreting is an easy solution for hospitals who require sign language experts to communicate with the doctor on behalf of the patient. If a hospital receives a deaf and dumb patient with a serious life-threatening condition/injury, a sign language expert on instant video calls will be able to assist the doctors in extracting essential patient information. 

The Bottom Line

Sign language and other interpreting services will allow hospitals to be more accommodating towards the needs of their patients. With the language barrier out of the way, doctors and health care professionals will be able to assist the patient in the best way possible. To learn more about or interpreting services, visit us on the web at www.frederickinterpreting.com 

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VP: 240-397-5366

5216 Muirfield, Dr
Ijamsville, MD 21754


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