This very specific question, “How can I grow my business?” gets asked by countless business owners. There is no single correct answer as it depends on many factors and every business is different. However, for the medical industry and numerous types of business, utilizing Video Remote Interpreting (VRI) is one of the excellent ways to grow your clientele and serve more diverse communities. 

First, to define Video Remote Interpreting (VRI) in a short phrase, Video Remote Interpreting (VRI) is a transformational technology that allows people that use different languages to remove language barriers instantly by using an interpretation software through the computer, tablet, or smartphone. When using the software you will be connected with a VRI interpreter who will facilitate the communication for your consumers who use other languages.

Not only that using American Sign Language interpreters through Video Remote Interpreting (VRI) will create an inclusive and friendly environment in your workplace, it will also allow your business to stay in compliance with the Americans with Disabilities Act (ADA) laws.

Here is a free guide for the Americans with Disabilities Act (ADA) laws created primarily for the medical industry: FIA Interpreting’s ADA Guide for Medical Industry.

Nowadays, successful businesses tend to centralize their focus on customer experience. Customers have an unprecedented level of access to information and they are more empowered than ever to make choices for themselves. If they do not feel like they have received good experience, they will likely and easily switch to a different provider. By utilizing Sign Language interpreters through Video Remote Interpreting (VRI), you will both stay in compliance with the ADA laws and create an inclusive environment, maximizing the experience your customers receive.

Imagine yourself not being able to speak English, you enter a medical office and nobody can understand or speak your language fluently. It would be tough to trust them to properly diagnose you. How do you know if they have understood your description of the symptoms you are experiencing clearly enough for them to be able to diagnose and treat you in a correct manner? This is where video interpreters through Video Remote Interpreting (VRI) play a major role in both removing the language barrier and ensuring the business stays in compliance with the ADA laws.

FIA Interpreting is a top provider for American Sign Language video interpreters through Video Remote Interpreting (VRI). FIA Interpreting’s Video Remote Interpreting (VRI) can be used on-site where you would be present with the client who needs the presence of an American Sign Language video interpreter and the video interpreter would be present through the video platform. Additionally, FIA Interpreting can offer over 100+ other languages at the same cost. FIA Interpreting has an average connect time of 26 seconds.

FIA Interpreting’s system is completely HIPAA and GDPR compliant. No scheduling is required for Video Remote Interpreting (VRI) and there is no minimum time for billing. Our system is compilable with the vast majority of computers, tablets, and smartphones.

We also offer Video Remote Interpreting (VRI) systems tailored to your organizational needs. The most popular is an adjustable wheeled cart with an iPad holder, which allows the Video Remote Interpreting (VRI) system to be mobile. We have multiple different municipal types that are utilizing video Sign Language interpreters through our Video Remote Interpreting (VRI) platform, ranging from dental offices, surgical centers, to police departments and correctional facilities. Our system can be completely customized to your needs and preferences. Contact us to set up a free consultation session by calling us at 240-409-7972, emailing us at, or through our website at the following link: FIA Interpreting’s VRI Demo.